Support

Forgot your password / Create new password

To change your existing password, go to My Account page, 'Change Password' section. In case you have forgotten your password then go to the Sign Up Page and click on the ‘Forgot Password’ link. In this form, enter the email used for registration. Your new password will be mailed to this email id.

In this form, enter email used for registration. Your password will be mailed to this email id.

Data / Report Download Issues

Write to our Customer Care describing the exact nature of the problem and we will try our best to resolve your problem at the earliest.

Payment and Billing Queries

For the convenience of our clients, we provide an offline guided payment process. Our Sales Executive will personally explain you the payment process that we have adopted for our clients, both in India and overseas.

To know more about invoicing, licensing and billing related queries, write to us at customercare@zyfin.com.

When does my subscription start?

Your subscription starts as soon as the payment you have made gets credited into the ZyFin account. You will receive an email notification once your subscription is activated.

What if the Data and/or App are not loading?

Please check your Network & Firewall settings. Ask your Network administrator to whitelist zyfin.com.

Feedback and Suggestions

We would love to hear from you. To make it simpler, we have provided various channels of getting in touch with us.

Please visit the Contact Us page to know more. Your feedback is valuable for us.